An issue with one of our products or services?
We’re here to help. Please fill out the reclamation form, and our team will ensure your request is handled as quickly as possible.
Instructions for Submitting Your Reclamation – FIBERWOOD
We’re sorry to hear that you’re experiencing an issue with your FIBERWOOD product. To help us assist you efficiently, please follow the steps below to complete the reclamation form. You’ll also find a complete list of the required information and documents needed to properly assess your case.
Before getting started, make sure you have the following information and documents on hand:
Contractor Information:
Full name
Full address
Email
Phone number
Retailer Information:
Full name
Full address
Email
Phone number
Required Details:
FIBERWOOD product category
Date of purchase, installation, and appearance of the defect
Documents to Attach:
Invoices from the official FIBERWOOD retailer (contractor invoices are not accepted)
Wide-angle photos of the affected area
10 or more close-up photos clearly showing the observed defects